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FAQ
We have an entrance ticket that allows you to stay in the park all day, watch all the show programs, visit the dolphinarium and ride all the attractions an unlimited number of times. The current cost of a ticket to Sochi Park is indicated on the page "Fares", you can buy a ticket on the page "Buy a ticket".
The entrance fee includes staying in the park all day, riding the rides an unlimited number of times. You can visit a variety of entertainment, playgrounds, performances of artists, animation programs, shows at the dolphinarium – all this is included in a single entrance ticket. Check out the program of events on the page "Poster and opening hours".
No, performances are included in the price of a single entrance ticket to Sochi Park. The dolphinarium is located in a fenced area of the park, performances take place several times a day, there are weekends. The number of seats in the Dolphinarium is limited, take up seats in advance.
The average waiting time for an order is 3 minutes. An order confirmation email will be sent to the email address you specified.
A special Ticket is a ticket at a special cost for a certain group of citizens. A special ticket can be purchased by disabled people of groups 2 and 3, veterans and participants of military operations accompanying a guest with a disability of group 1, a disabled child and members of large families. The ticket can only be purchased at the Sochi Park ticket office upon presentation of documents confirming the right to a special ticket.
According to the "Birthday" tariff, a birthday person can purchase 1 ticket upon presentation of a supporting document. The rate is applicable to all guests above 107.01 cm on their birthday, as well as 3 days before and 3 days after their birthday.
Tickets are always available, but you can also purchase them on our website. After payment, the tickets will be sent to your email in electronic form. Scan the QR code on the turnstile at the entrance to the park from your phone or printed ticket.
According to the rules of visiting Sochi Park prohibit the carrying and use of any self-propelled vehicles in the park, including (but not limited to):
- bicycle;
- hoverboard;
- skateboard;
- monowheel;
- roller skates;
- motorcycle;
- golf cart; a scooter (including electric self-balancing scooters with two or three wheels (for example, Segway brands)).
The exceptions are:
- baby strollers;
- strollers for people with disabilities;
- electric wheelchairs;
- electric wheelchair scooter.
The full list of rules for visiting Sochi Park can be found here.
The most up-to-date information about the operation of the attractions can be found by calling the contact center 8 800 100 33 39. General information about the rides and the opening dates of new ones can be found on the official website, in the section "Attractions".
You can take amateur photos and videos in the theme park, but it is forbidden to bring photo and video equipment directly to the attractions. This is an international safety requirement adopted in all parks around the world that take care of the safety of their visitors.
If you have forgotten or lost your belongings in the Sochi Park Theme Park, the children's entertainment center the Country of the Bear or the Bogatyr Castle Hotel, please contact us at 8 800 100 33 39 and inform us of the circumstances, description and others signs that confirm your right to the thing.
Yes, you can. It is important to keep the ticket that you used to enter the park for the first time and use it for re-entries.
You can carry groceries. It is forbidden to bring alcohol and beer, as well as drinks in glass containers (bottles).
For safety reasons, there are age, weight and anthropometric restrictions on the rides. To rent an attraction, each of the parameters must meet safety requirements. You can learn more about the restrictions on the rides in the section "Attractions".
We recommend that you have a pair of spare socks with you, as well as be in comfortable, movement-free clothes for active games.
For questions about the organization of a children's holiday in Medvedia and in Sochi Park, you can contact:
Applications are accepted from Monday to Friday from 9:00 to 18:00 at least 2 working days in advance.
Reservations for a commercial Birthday party on weekends are made a week in advance.
You can book a room at the Bogatyr Castle hotel or ask a question by phone: 8 800 100 33 39.