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FAQ
How much does it cost to enter the attraction?
We have an entrance ticket that allows you to stay in the park all day, watch all the show programs, visit the dolphinarium and ride all the rides an unlimited number of times. The current cost of a ticket to Sochi Park is indicated on the page "Fares", you can buy a ticket on the page "Buy a ticket".
What is included in the ticket price?
The entrance fee includes staying in the park all day, riding the rides an unlimited number of times. You can visit a lot of entertainment, playgrounds, performances of artists, animation programs, shows in the dolphinarium – all this is included in a single entrance ticket. Check out the program of events on the page "Poster and working hours".
Is the entrance to the dolphinarium of Sochi Park paid separately?
No, performances are included in the cost of a single entrance ticket to Sochi Park. The dolphinarium is located in a fenced area of the park, performances take place several times a day, there are weekends. The number of seats in the Dolphinarium is limited, take seats in advance.
What current discounts and promotions are there in Sochi Park?
You can see the list of all current discounts and promotions on the page "Special offers".
How long to wait for tickets if they were ordered on the official website?
The average waiting time for an order is 3 minutes. An order confirmation email will be sent to the email address you specified.
What is the schedule of Sochi Park?
The current schedule of Sochi Park is indicated on the page "Poster and operating mode". Please note that the schedule may change.
How do I find out the program of events for a certain day?
You can go to the page "Poster and operating mode" and select the day you are interested in.
Which attractions work?
The most up-to-date information about the operation of attractions can be found by calling the contact center 8 800 100 33 39. General information about the rides and the opening dates of new ones can be found on the official website, in the section "Attractions".
Is it possible to bring photo and video equipment to the rides?
You can take amateur photos and videos in the theme park, but it is forbidden to bring photo and video equipment directly to the attractions. This is an international safety requirement adopted in all parks of the world that care about the safety of their visitors.
What should I do if I lost/forgot my things in Sochi Park?
If you have forgotten or lost your belongings in the Sochi Park Theme Park, the Country of the Bear Children's Entertainment Center or the Bogatyr Castle Hotel, we ask you to call 8 800 100 33 39and inform us of the circumstances, description and other signs that confirm your right to the thing.
Is it possible to leave the park during the day?
Yes, you can. It is important to keep the ticket that you used to enter the park for the first time and use it for re-entries.
Is it possible to bring drinks and food?
You can carry groceries. It is forbidden to bring alcohol and beer, as well as drinks in glass containers (bottles).
If a child passes by height, but does not pass by age, will he be able to go to the rides?
For safety reasons, there are age, weight and anthropometric restrictions on the rides. For rental on the attraction, each of the parameters must meet the safety requirements. You can learn more about the restrictions on rides in the section "Attractions".
What is a special ticket? Is it possible to purchase it at the checkout?
A special ticket is a ticket at a special cost for a certain group of citizens. A special ticket can be purchased by disabled people of groups 2 and 3, veterans and participants of military operations accompanying a guest with a disability of group 1, a disabled child and members of large families. The ticket can be purchased only at the Sochi Park ticket office upon presentation of documents confirming the right to a special ticket.
How do I purchase a ticket for the "Birthday" promo fare?
According to the "Birthday" tariff, a birthday person can purchase 1 ticket upon presentation of a supporting document. The rate is applicable to all guests above 107.01 cm on the birthday, as well as 3 days before and 3 days after the birthday.
What should a child take with him to the children's entertainment center "Medvedia"?
We recommend that you have a pair of spare socks with you, as well as be in comfortable clothes that do not restrict movement for active games.
How to spend a birthday in the children's entertainment center "Medvedia"?
For the organization of a children's holiday in Medvedia and Sochi Park, you can contact by phone:
Are there always tickets available at the ticket office of the park, do I need to book them?
Tickets are always available, but you can also buy them on our website. After payment, the tickets will be sent to your email in electronic form. Scan the QR code on the turnstile at the entrance to the park from your phone or printed ticket.
How to get to Sochi Park?
Sochi Park is located at the address: Sochi, Adler district, Imereti lowland, Olympic Avenue, 21. You can see the directions to Sochi Park in the section "How to get there".
I have a suggestion to improve the work of Sochi Park, where should I turn?
You can fill out the form below or send an email with your offer to the email address: info@sochi-park.ru
I would like to ask a question about booking a room at the Bogatyr Hotel, who should I contact?
You can book a room at the Bogatyr Castle Hotel or ask a question by phone: 8 800 100 33 39.